Business Office

The Business Office      

Refund Policies

Return of Financial Aid Policy (Return of Title IV Funds)

Any student who withdraws from all courses on or before 60 percent of the semester has elapsed and who receives Title IV awards, such as Pell Grants, SEOG or other federal aid (excluding Federal Work Study), will be subject to a federal formula when calculating refunds. The formula calculates aid based on the percent of time the student was enrolled in class during the semester. All unearned aid will be returned to the Federal Government. The College and/or the student may be required to return some of the funds awarded.

The student’s withdrawal date is defined as the date the student begins the withdrawal process or the date official notice is provided to the College. If no withdrawal process is initiated, the date of withdrawal is set at the mid-point of the semester.

State Refund Policy Financial Aid Requirements

Any student qualifying for state aid who withdraws within the first four weeks of the semester is not entitled to state aid. All state monies will be returned.

Student Refunds on Account

Remaining refund balances due to students are provided by the third party vendor Heartland ECSI In order to deliver funds in the most expedient manner, students can sign up for direct deposit by going to and using the login information emailed to them from the vendor. The client code is REF-CA. Students who do not sign up for direct deposit will be mailed a check from the vendor.

If the student has any questions, please contact Heartland ECSI Customer Service at 1.855.250.3230 or


Student Refund Schedule for 2014-2015

Traditional Program (Fall 2014)

§  100% through September 9, 2014
§  75% through September 16, 2014
§  50% through September 23, 2014
§  25% through September 30, 2014
§  0% after September 30, 2014

Traditional Program (Spring 2015)

§  100% through January 19, 2015
§  75% through January 26, 2015
§  50% through February 2, 2015
§  25% through February 9, 2015
§  0% after February 9, 2015

Summer 2015 (First 7-Week Term)                Summer 2015 (Second 7-week Term)
§  100% through May 11 2015                                        100% through June 22, 2015
§  50% through May 18, 2015                                           50% through June 29, 2015

Weekend Courses

§  100% prior to first day of class;
§  75% through Monday after the 1st  class weekend;
§  0% after Monday following the1st   class meeting.

Accelerated, Elementary Education (Day Cohort), Graduate, Summer Short Session Programs are unique and their refund schedules differ.  Refer to the appropriate Program Handbook for more information.

Business Office Resources

Tuition and Fees

Payment Options

Refund Policy

Returned Check Policy

Erron On Account

Student Accounts

Business Office Cleck

Business Office Home Page

Contact Information Business Office

Monday - Friday: 9:00 A.M. - 5:00 P.M.

Room: 123
Telephone: (219) 473-4232 (Indiana)
                      (773) 721-0202, Ext. 232 (Illinois)
                      1-877-700-9100 (Toll Free)
FAX: (219) 473-4363