Department: Student Engagement and Retention
Status: Full-Time Exempt (Salary)
Reports to: Vice President for Student Engagement and Retention
Application Deadline: Position Open Until Filled

Position Summary:

The Student Success and Retention Director is responsible for assisting first and second-year students in establishing their professional and academic goals by identifying student needs and offering necessary student success services that lead to persistence and on-time graduation. The Director is also responsible for the oversight of the Retention Key Performance Indicator for year one and year two.

Responsibilities Include:

• Plan, coordinate, and implement engaging programming that responds to the evolving needs of first and second-year students.
• Plan, coordinate, and implement New-Student Orientation.
• Collaborate with Career Services to expose first and second-year students to career opportunities and programming.
• Act as a liaison between students and Athletics, Student Services, Advising, Financial Aid, and faculty.
• Measure and monitor the retention Key Performance Indicators (KPI) and identify necessary changes to address retention.
• Track student enrollment and retention statistics, gathers data, and writes reports regarding program success and impact. Evaluates progress of new student programs to ensure continuous improvement and growth.
• Collaborate with other academic departments in the Tactical Enrollment and Retention Committee (TERC) by assisting in identifying at-risk students, developing appropriate interventions, reaching out to students, and working closely with them to meet college expectations.

Minimum Qualifications/Experience

• Bachelor’s degree in Social Work, Counseling, Psychology, Education, College Student Personnel or related field
• 2 years experience in student retention or student services
• 1 year experience coordinating student support programs
• Experience with diverse learners; a sensitivity and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of Calumet College students

Preferred Qualifications/Experience

• Master’s degree in Social Work, Counseling, Psychology, Education, College Student Personnel or related field preferred
• Strong communication written and oral; knowledge of Microsoft Professional Suite, ability to develop and sustain working relationships with internal and external constituents.
• Excellent organizational and communication skills
• Analytical skills for assessing student success

Application Requirements:

• Cover Letter
• Current Resume
• List of References